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Digital Efficiency for Business Journalists — 36 Tips to Tame Info Overload: NYC, Oct. 13

The Particulars

When: 1 to 5 p.m. Oct. 13

Where: Room 440,
CUNY Graduate
School of Journalism

219 W. 40th St., New York, N.Y.
(Click to view map and directions.)

Instructor: Jeremy Caplan,
director of education for the
Tow-Knight Center for Entrepreneurial
Journalism, CUNY Graduate
School of Journalism

Hosts: CUNY Graduate School of
Journalism, Society of American
Business Editors and Writers
This workshop precedes the
SABEW Fall Conference at CUNY,
Oct. 13-14.

Hotel: The Hotel Edison
228 W. 47th St., New York, N.Y.
(Mention SABEW for a discounted rate.)

Registration is now closed.

Did you miss our live sessions?

Check out archived recordings and materials at the self-guided training page.

Feeling a bit overwhelmed by all the digital data coming at you from email, voicemail, social media, RSS feeds, Web surfing and more?

Our instinct as business journalists is to gather more and more information and to reach out further and further in our reporting. But we don’t often have the opportunity to stop to think about how we organize all the information we gather or how best to capitalize on the digital tools at our fingertips.

Photo by flickr user NYC 3.0

In response, the Donald W. Reynolds National Center for Business Journalism is sponsoring a free workshop called, Digital Efficiency for Business Journalists — 36 Tips to Tame Info Overload, on Oct. 13 in New York. It will include 36+ specific sites, tools and techniques for those who face a growing mass of digital information. The half-day session is not about theory or about how big the problem is, but instead about how to make each working day more efficient by using specific tools, techniques and best practices.

Come an afternoon early for this four-hour workshop before the Society of American Business Editors and Writers (SABEW) Fall Conference at CUNY Graduate School of Journalism, one block from Times Square in New York City. Leave with 36+ tips, tricks, and tools for managing, organizing and capitalizing on the ever-increasing body of digital information we’re expected to process and access.

cluttered desk by Flickr user dok1

Is this your desk? Photo by Flickr user dok1.


  • How to manage email with batching, filtering and practicing “Inbox Zero.”
  • How to efficiently organize and back up documents.
  • How to streamline social media.
  • How to make the most of calendars, to-do lists and voicemail.
  • How to stay sane amidst the flood of digital information.


1 p.m.: Introduction: Why digital efficiency? What does that mean? (Hint: It’s not about being a neat freak; it’s about making subtle improvements in the way we work with digital data.)

1:10 p.m.: Review of session objectives and agenda.

1:20 p.m.: Brief introduction of presenter and participants.

1:30 p.m.: Frameworks and strategies for coping with the daily digital flood

2 p.m.: Tools and tactics for managing research and info from reporting: managing the 9 buckets of information (calendar, to-do lists, documents, info-scraps, voicemail, etc.)

2:30 p.m.: Break

2:45 p.m.: Efficient management of email: be a Gmail (or Outlook) ninja. Among the takeaways:

  • 9 strategies for working more effectively with email.
  • 6 most useful Gmail labs.
  • 7 keyboard shortcuts to start using.
  • Email filters to reduce your inbox load by 20 percent.
  • The 3 best Gmail apps to add.

3:30 p.m.: Effective organization of your social media flow.

4 p.m.:  A hands-on walk-through of 5 steps to set up your new, efficient work flow, drawing on the tools and techniques presented earlier.

4:45 p.m.: Concluding remarks, wrap-up and final questions.

Jeremy Caplan, director of education, Tow-Knight Center for Entrepreneurial Journalism, CUNY

Jeremy Caplan


Jeremy Caplan is the director of education for the Tow-Knight Center for Entrepreneurial Journalism at City University of New York (CUNY) Graduate School of Journalism. He is also a Ford Fellow in Entrepreneurial Journalism at the Poynter Institute. In addition to contributing to Time Magazine on subjects ranging from business innovation to consumer technology, he writes for The Wall Street Journal’s Digits.

Caplan was a Wiegers Fellow at Columbia Business School, where he completed his MBA, and a Knight-Bagehot Fellow at the Columbia Journalism School, where he earned an M.S. in Journalism.


To leave more time for hands-on work during the session, please sign up in advance for these free services, if you don’t already have accounts:


This is a hands-on workshop, and space is limited. Signing up and not participating deprives someone else of the opportunity.

Those who successfully complete three regional workshops or online seminars presented by the Reynolds Center are eligible to receive a “Circle of Achievement” certificate.

This workshop is sponsored by the Donald W. Reynolds National Center for Business Journalism. If you have any questions about the workshop or the center, please email Executive Director Linda Austin or call 602-496-9187.

In Basics, Calendar: Workshops, Webinars, Career tips, Training.

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